Emergency SOS via Satellite: The Revolution for Mountain Lovers (Now Also) in Switzerland

Imagine being high in the mountains, far from civilization, without cellular coverage, and having an emergency. Until recently, this situation could turn into a nightmare. Today, thanks to the advanced technology of the latest generation iPhones and the collaboration between Apple and Globalstar, it is also possible in Switzerland to call for help via satellite network.​

​The Technology Behind the Innovation​

Apple introduced the "Emergency SOS" via satellite feature starting with the iPhone 14, allowing users to send text messages to emergency services when no cellular or Wi-Fi connection is available. This feature is now also active in Switzerland, offering extra security to those who frequent remote areas. ​

​How It Works​ ?

In an emergency without coverage, the iPhone attempts to connect to an available cellular network. If this is not possible, it offers the option to send an "Emergency Message via Satellite." The user answers a series of questions to describe the situation, and the iPhone guides the connection to the satellite, requiring a clear view of the sky. Once the connection is established, text messages are sent to emergency services with the information provided, the exact location, and other relevant details.

​Preparing Before the Hike​ Before venturing into areas without coverage, it is advisable to:

​Try the satellite connection demo: to become familiar with how the feature works.

​Set up your Medical ID and emergency contacts: so that, in case of need, this information can be shared quickly with rescuers.

​Limitations and Considerations​

It is important to note that the "Emergency SOS" via satellite feature:

Only works outdoors: a clear view of the sky is required to connect to satellites

Does not support voice calls: communication takes place exclusively via text messages.​

Is free for two years from activation: afterwards, additional costs may apply. 

The feature is available on iPhone 14 and later models with iOS 16.4 or later. It is essential to ensure that the device is updated to the latest version of the operating system to guarantee the correct functioning of the feature. ​ For mountain enthusiasts and those who frequent remote areas in Switzerland, the "Emergency SOS" via satellite feature represents a significant breakthrough in personal safety. Thanks to the collaboration between Apple and Globalstar, it is now possible to request assistance even in the absence of cellular coverage, ensuring timely and targeted interventions. It is advisable to familiarize yourself with this feature before hiking and ensure that the device is correctly configured for use in emergency situations.​i